Last updated: September 10, 2026
Welcome to HM Homeworld. These Terms & Conditions govern your use of hmhomeworld.com and purchases made through our website.
By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. About HM Homeworld
HM Homeworld is an online store offering home, household, lifestyle, and related products.
Product availability, prices, offers, specifications, and other information may change from time to time.
2. Using Our Website
You agree to use this website only for lawful purposes.
You must not misuse the website, attempt to interfere with its operation or security, submit false or misleading information, or use the website for fraudulent activities.
We reserve the right to restrict access or cancel orders where we reasonably suspect misuse or fraudulent activity.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, prices, and other information.
However, product colours and appearance may vary slightly depending on photography, lighting, your device display, or manufacturing variations.
We may correct errors or update product information at any time.
4. Prices
All prices displayed on HM Homeworld are in Indian Rupees (₹) unless otherwise stated.
Prices may change without prior notice. The price applicable to an order will normally be the price displayed when the order is placed, subject to correction of obvious errors.
Delivery charges, if applicable, will be communicated or displayed as part of the ordering process.
5. Orders
Submitting an order through our website does not necessarily mean that the order has been finally accepted.
After receiving an order, we may contact you by email, phone, or WhatsApp to confirm order details, availability, payment, delivery information, or other necessary details.
We reserve the right to refuse or cancel an order if a product is unavailable, information provided is incorrect, payment cannot be confirmed, an obvious pricing error has occurred, or we reasonably suspect fraudulent activity.
If payment has already been received for an order that we cancel, any applicable refund will be arranged.
6. Payment
HM Homeworld may provide payment instructions through the website, email, WhatsApp, or other approved communication methods.
Where manual UPI/GPay or another direct payment method is used, an order may remain pending or on hold until payment is confirmed.
Customers should verify that payment details belong to HM Homeworld before making payment.
We will never ask you to disclose sensitive information such as your UPI PIN, OTP, card PIN, or online banking password.
7. WhatsApp Communication
Where you provide a WhatsApp number, we may use it for communications relating to your enquiry, order confirmation, payment, delivery, customer support, and other service-related matters.
Where you have provided appropriate consent, we may also send information about products, offers, promotions, and HM Homeworld updates.
You may ask us to stop promotional WhatsApp communications at any time. Service-related messages concerning an active order may still be necessary.
8. Shipping and Delivery
Delivery times are estimates and may vary depending on the product, destination, courier or delivery service, availability, weather, public holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact information.
Further details will be provided in our Shipping & Delivery Policy.
9. Returns, Refunds and Cancellations
Eligibility for cancellation, return, replacement, or refund depends on the circumstances of the order and the condition and type of product.
Customers should inspect products promptly after delivery and contact us within the applicable period if there is a problem.
Detailed conditions will be provided in our Return, Refund & Cancellation Policy.
10. Customer Information
When placing an order or contacting us, you agree to provide accurate and reasonably complete information.
Your personal information will be handled in accordance with our Privacy Policy.
11. Intellectual Property
Unless otherwise stated, the HM Homeworld name, website content, graphics, design elements, text, and other original materials on this website belong to HM Homeworld or are used with appropriate permission.
You may not reproduce, distribute, modify, or commercially exploit our website content without permission, except where permitted by law.
12. Third-Party Services and Links
Our website may use or link to services provided by third parties, including payment services, WhatsApp, delivery providers, hosting services, analytics services, and other technology providers.
Third-party services may be governed by their own terms and privacy policies.
HM Homeworld is not responsible for third-party websites or services that are outside our reasonable control.
13. Website Availability
We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted or error-free access.
We may temporarily suspend or modify parts of the website for maintenance, security, upgrades, or other operational reasons.
14. Limitation of Liability
To the extent permitted by applicable law, HM Homeworld will not be responsible for indirect or consequential losses arising from circumstances outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or restrict any rights or remedies that cannot legally be excluded under applicable consumer protection laws.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our website, products, services, business practices, or applicable requirements.
When changes are made, the “Last updated” date at the top of this page will be revised.
16. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Any disputes will be handled in accordance with applicable Indian law and the jurisdictional requirements that legally apply to the transaction and parties.
17. Contact Us
If you have questions about these Terms & Conditions, an order, or our services, please contact:
HM Homeworld
Website: hmhomeworld.com
Email: hmhomeworld@gmail.com